Your Privacy is Important

Privacy Policy

Effective date: November 11, 2026

This policy explains what information Sopra Solutions, LLC (“we,” “us”) collects through sophiamentors.com, how we use it, and the choices you have.

Sopra Solutions, LLC
8 The Grn, Suite 7152
Dover, DE 19901
Email: webmaster@sophiamentors.com

The short version

We collect only what we need to sell you a product and deliver it.
We do not sell your personal information to anyone.
We do not use advertising pixels, retargeting, or technologies that track you across other websites or browsers.
We do not run a customer relationship management (CRM) system on this site.

Information we collect

Information you give us. When you place an order, we collect your name, email address, billing address, and, if you provide them, your company name and phone number. If you choose to create an account, we also store your account login. If you email us, we keep the message and your email address.

Order and download records. We keep a record of what you bought, when, and the amount paid. When you download a file you purchased, our store records the download, including the date and your IP address, to prevent misuse of download links.

Payment information. Card and payment details are entered directly with our payment providers. We do not see or store your full card number. We receive a confirmation of payment, the card type, and its last four digits.

Basic visit information. Like most websites, our hosting provider’s servers record technical details of each visit, such as IP address, browser type, and the pages requested. With your consent, we also use a simple site statistics tool that counts page views and visitors. When you place an order, our store notes how you arrived at the site (for example, directly or from a search engine) and the type of device used.

Cookies

We use a small number of cookies:

Necessary cookies that keep items in your cart, keep you logged in, and remember your cookie choices.
A statistics cookie, used only if you accept it in the cookie notice, that helps us count visits.

We do not use advertising cookies. You can change your choice at any time through the cookie notice, or block cookies in your browser settings. Blocking necessary cookies will prevent the cart and checkout from working.

How we use your information

To process your order and deliver your downloads.
To send order confirmations, download links, and account emails.
To answer your questions and provide support.
To keep accounting and tax records.
To protect the site against fraud and misuse.
To understand, in aggregate, how the site is used.

We do not use your information for advertising, and we do not build marketing profiles.

Who we share it with

We share information only with the service providers that make the site and store work, and only as needed for that purpose:

Payment providers. Payments are processed by WooPayments, which is operated by Automattic (Privacy Policy) and Stripe (Privacy Policy), and by PayPal (Privacy Statement). If you choose another payment method shown at checkout, that provider processes your payment. Each provider handles your payment details under its own privacy policy.
Hosting. The site and its order records are hosted by Bluehost.
Site statistics. Visit counts are provided by Jetpack, a service of Automattic. Automattic explains how it handles visitor data in its Privacy Notice for Visitors to Our Users’ Sites.

We may also disclose information if the law requires it, or to protect our rights or the safety of others. We do not sell, rent, or trade your personal information.

How long we keep it

We keep order records for as long as needed to provide your downloads and to meet accounting, tax, and legal requirements. We keep account information until you ask us to delete your account.

Your choices

You may ask us to tell you what personal information we hold about you, to correct it, or to delete it. Email webmaster@sophiamentors.com. We may need to keep certain order records where the law requires it. If you have an account, you can review and update your details on the My Account page.

Security

The site uses encryption (HTTPS) for all pages, and payments are handled by providers that specialize in payment security. No website can guarantee absolute security, but we limit what we collect and who can access it.

Children

This site is intended for adults in a business or professional setting. We do not knowingly collect personal information from children under 13.

Changes to this policy

If we change this policy, we will post the new version on this page and update the effective date.

Contact

Questions about this policy can be sent to webmaster@sophiamentors.com or to the mailing address above.